Refrigerator water filter FAQS

Why does my water taste funny?

A change in the flavor of your filtered water is a sign that the water filter needs to be replaced. As the filter is used, the particles filtered out are collected and eventually build up to the point that the filter can't do its job anymore. After you replace the filter the water should taste good again.

Why are there tiny particles in my water?

If there is stuff floating in your water, it's time to replace your fridge filter. Your filter has become too old to trap contaminates so they are passing through the system and ending up in your glass. A new filter should fix the issue.

How do I find the filter name or number?

Filters are usually labeled with their name and part number, but you can also use our Fridge Filter Finder tool to order the right filter for your fridge. Also, your refrigerator model number should be printed on a label that's place in your fridge. It should be inside on an upper wall, on the fridge's face frame, behind a crisper drawer or behind the lower kick plate.

Do I have to turn off the water to install a new filter?

Possibly. It depends on the brand and model of your fridge. The majority of refrigerators do not need the water to be turned off, but a few brands, like Samsung do. The installation instructions will tell you if it's need.

Does a plumber have to install the replacement filter? Are special tools needed?

You can easily install a new fridge filter on your own. Depending on your fridge, it can be done in as few as five steps and no tools are needed.

How do I reset the change-filter light on my fridge?

If your refrigerator has an indicator that tells you when to change the filter, it needs to be reset when you replace the filter. Each manufacturer has different instructions for resetting the indicator.

Amana: Press and hold the dispenser lock and auto light buttons on the dispenser (at the same time) for 4 seconds until the filter status indicator begins to flash, and then release the buttons. On some Amana fridges you need to press the dispenser lock and water buttons for 4 seconds until the filter status indicator begins to flash, then release the buttons.

Frigidaire: Press and hold the reset button on the dispenser until the green light flashes (up to 15 seconds).

GE and Hotpoint: Press and hold the reset water filter button on the dispenser for 3 seconds.

Kenmore: Kenmore refrigerators are made by a number of different manufacturers, so follow the directions listed for the specific manufacturer of your fridge.

LG: Press and hold the reset button for 3 seconds.

Maytag and Jenn-Air: Press and hold the lock and light buttons (lock and water on newer fridges) on the dispenser for about 4 seconds or until the indicator light blinks.

Samsung: Press and hold the ice type and child lock buttons simultaneously for 3 seconds. Note: Hold the buttons for only 3 seconds. If you press these two buttons simultaneously for 5 seconds, the reset fails. Release the buttons and repeat the steps. The water filter indicator light should turn green.

Whirlpool and KitchenAid: Press the light switch 5 times within 10 seconds. If the fridge has a filter button, press and hold it for 5-10 seconds.